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REAL-WORLD INSIGHTS
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Published: Dec 16 , 2019
Author: Tom Feinson
I was walking up the escalator on the left-hand-side as you should (I'm British you know), when I came across a guy stood, rooted to the spot, inactive, motionless, stationary, sprouting roots. My blood began to gently boil but being British (again) I did...
Published: Dec 02 , 2019
Author: Richard Savage
“The trouble, Richard”, a prospective client once said to me, “is that I can get a better service elsewhere for less money” …the salesman’s worst nightmare!
Published: Nov 26 , 2019
Author: Brian Buck
I find it ironic that we have a tradition of pardoning a turkey at Thanksgiving. After all, these days our political landscape shows few signs of forgiveness. Nevertheless, the symbolic nature of the pardon is important. Coming together with families and friends during the holidays can be an emotional experience. Part of that has to do with our inability to forgive. Doing some research into the power of forgiveness, I stumbled on something that can also help negotiators trapped in situations of emotional conflict.
