REAL-WORLD INSIGHTS

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Published: May 02 , 2014
Author: Stephen White

During the Pistorius trial I happened to spend some time with a friend who is a judge. I asked him if over his 30 years of experience he had developed a sense of who was telling the truth, particularly important when the outcome of a court case between a plaintiff and a defendant at war depended on which version of events the judge believed because there were no witnesses. Yes, he said, you do get a feel for it; it’s not infallible but you usually know who is telling the truth....

Published: May 18 , 2013
Author: Alan Smith

Asking good questions that are tough, direct and specific is one of the key things we can do to improve the quality of our negotiation behavior and resulting outcomes. A study in the US tried to identify the best kind of questions to ask in a classic buyer seller relationship...

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It's a virtual

Having now run a significant number of virtual negotiation sessions, one of the core questions I get asked is how will the world of negotiation be impacted by our inability to get face to face with the other side(s), and what can we do to make negotiation more effective in this new world?

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