Get the latest views and opinion from some of the most experienced negotiation specialists.
Published: Feb 12 , 2016
Author: Stephen White
I had a haircut today, and learnt something simple but useful. Chatting to the barber I asked if he had ever been to a particular local restaurant. Yes, he said, but it was about 5 years ago and it wasn’t very good. He had found a small piece of plastic in his mouth whilst eating his meal, and he was unimpressed with the response from the waiter. He explained. “I said to him, I am not complaining or making a fuss, because I am not that kind of person, but I think you should know that this piece of plastic was in my food. The waiter looked at it and said ‘Cool, man. Thanks for telling me’, and wandered off....
Published: Jan 25 , 2013
Author: Alan Smith
Following the Christmas break, you could be forgiven for thinking this stands for Fat, Flatulent and Fund-less. It is however the classic human response to stress, flight, fight or freeze as described by Dr Steve Peters in his excellent book, The Chimp Paradox...
Published: Jan 18 , 2013
Author: Alan Smith
Practice pays off. Rory McIlroy’s ride to immortality publicly entered a new phase this week with the official announcement of his sponsorship deal with Nike, reportedly worth over £20 million per year, whose equipment and apparel he will exhibit beside Tiger Woods, Nike’s first golfing icon....