REAL-WORLD INSIGHTS
Responding is methodical and thoughtful; reacting is emotional and chaotic. This distinction is critical in the turbulent waters of tariff changes and trade wars. Reacting to headlines is easy — it’s the knee-jerk, instinct-driven choice. But succ...
Why do people tend to hide bad news? It's a great question. If we understand the reason why we hide bad news, we can get better at delivering bad news. Clearly the reasons why we avoid tough topics are both varied and extremely personal. Here...
At Scotwork, our negotiation consulting clients tell us that the toughest negotiations are internal. The key to successful internal negotiations is resetting our mindset to activate the right skill set. Want to improve interactions with your boss...
Price is often what people focus on in a negotiation. It’s easy to measure, easy to compare, and easy to argue. But focusing only on price reduces a negotiation to a zero-sum game. Instead of simply pushing for more or resisting change, negotiator...